What can I expect in my first session?

No preparation is needed for the first session! I will orient you to the online counselling video application provided. We will review the counselling process together (confidentiality, therapist background, what brings you to counselling) and address any questions that may come up for you at that time.

Often people worry that they may have too much or too little to talk about. Therapy is collaborative; I will work with you to prioritize your concerns, make the best use of your time, and ensure your therapy is continuously tailored to your needs.

I approach counselling from an acceptance-based and science-backed lens. I aim to help you find breathing room from your problems so you can build a rich and meaningful life.

How does confidentiality work in counselling?

Confidentiality is held to the highest regard in my practice. Everything that is said before, during, and after session will not be communicated to anyone without your written consent. I will not disclose your affiliation with my practice in any way without your written consent. All online sessions are encrypted and password coded. There are four instances where I may need to breach confidentiality. Those are:

• If you’re going to hurt yourself or someone else

• If I suspect or you disclose neglect/abuse involving a vulnerable person or child

• When a client’s records are subpoenaed by court order

• If there is a medical emergency in session, I will contact emergency services on your behalf should you be unable to respond

Are counselling sessions covered by insurance?

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify whether they cover Registered Clinical Counsellors (RCCs) and how your plan compensates you for counselling services. Unfortunately, at this time, I do not directly bill insurance companies.

How can I pay?

I accept cash, e-transfer, or credit card payments.

What is your cancellation policy?

To allow for other clients to schedule into busy time slots, I ask that you contact me as soon as possible when you are unable to make a session. If you need to cancel within 48-hours of your appointment, the full session fee will be charged to ensure fairness for you, your therapist, and other clients.

Any Other Questions

Please contact me with any additional questions you may have. I look forward to hearing from you!